When NO, Doesn't Mean NO in Sales!

When a prospect says NO, don't jump to theReady Now!
conclusion it means never. The answer couldThe important thing is to be around when the
mean "Not Now"! It does mean that you shouldprospect comes around. If we prepared our sales
back off and evaluate the situation carefully. Theresearch before closing, we would know if the
prospect could be telling you they are not readyprospect needed our product or service before
right now. When a salesperson accepts the NO aswe pitched it. If this is the case, why would we
a permanent decision and never contacts theaccept defeat so quickly and not be around when
prospect again, it is a mistake.Rejection is athe prospect comes around.Salespeople lose 60%
common occurrence in outside sales and weof their potential business because they lose track
should accept it gracefully when it happens. If weof time. Time when a suspected prospect ripens
were a child at the checkout counter of ato the point they need our services. If we don't
grocery store and asked a parent for a candyhave a system in place that keeps us in contact
bar, would it be the last time we asked if theywith prospects that aren't ready, we lose deals to
said no? We would simply accept no as a defeatcompetition simply because we aren't around. Do
of the moment, not as a permanent answer.you have a sales system that pro actively
When the next occasion developed, we wouldcontacts prospects that aren't ready? If you do,
probably ask again and again, right.Now, I 'm notyou will get calls from these prospects telling you,
suggesting that we take the child at the counterI'm ready now!Steve Martinez implements sales
attitude and close our prospects each time, overmanagement strategies with a focus on
and over again. What I am suggesting is thatautomating sales for printing organizations. Selling
perhaps the prospect was not ready to say yes.Magic teaches businesses how to automate and
Maybe they didn't have enough money. Maybecustomize ACT or Outlook with the best
they weren't ready for our product or servicepractices of sales management while integrating
yet. Maybe they didn't understand how ouremail marketing and technology for greater
product could make a difference. Maybe theyprofits.
hadn't heard enough about us quite yet.Yes! I'm